SoftMoc Shoes

Online Order Exchange Guide

Online Refund Processing Times

How to Submit a Claim for a Defective Product

Clearance Items – Returns & Exchanges

Online Order Return Guide

SoftMoc 60 Day Return Policy

I got two return labels, which one should I use?

Returning Multiple Items

I purchased in store but my debit card or credit card was lost/stolen. How do I get my refund?

Lost or Stolen Credit/Debit Card

How can I exchange a purchased item for a different color on SoftMoc?

Extended Holiday Gift Receipt Period

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EASY RETURNS

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