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Can I Cancel My Order?

I Want To Cancel My Order

Elizabeth C. avatar
Written by Elizabeth C.
Updated over 2 months ago

You may cancel your order by logging into your SoftMoc Rewards Account within 1 hour of placing the order. If you need an order cancelled after 1 hour, please contact Customer Care. Type "agent" to be connected. If your order has not yet processed for shipping, an agent can proceed with cancelling the order. If the order has processed for shipping, you're welcome to return the item to your local store, once received.

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