Skip to main content

Gift Card Guide

How to Use My SoftMoc Gift Card?

Elizabeth C. avatar
Written by Elizabeth C.
Updated over 2 weeks ago

Use Your SoftMoc Gift Card for Online Purchases at Checkout!

  • Select Gift Card as your payment method on the Final Checkout page.

  • Enter the 16-digit card number and 6-digit PIN (found under the scratch area).

  • Click Add, then complete the Captcha to apply your card balance.

  • The card amount applies to the first individual item added in your Shopping Bag.

    • If that item is returned, the funds will be reapplied to the gift card or a new gift card will be sent via email.

Additional Information

  • If there’s a remaining balance, you can add another payment method.

  • Keep your gift card after use — all returns are refunded to the original card (or a new gift card will be sent via email).

  • If you have a registered Rewards Account, we recommend adding your gift card to your account to help protect your balance and ensure secure access.


Did this answer your question?